Episode 512 – Kaki Cleaning Company Success
A little background on Kaki:
Where her business was at when he started with GMCC:
Making the mindset shift from worker bee to business owner:
When Mike started coaching Kaki, he noticed right away that she was working so hard and stuck in the mindset of being a “worker bee” instead of a business owner. The first mindset shift necessary for her was to get out of the trap of having to do all the cleaning as the owner, and into the mindset of taking the time to work on growing the business. Kaki began to realize that she needed to know her numbers more. She found that in reality, it was costing her money to be doing all the cleaning as the owner. Kaki was literally “paying to play”. Her cost of her goods sold for example was over 100% and she could not make money this way.
Putting this new mindset into action was SUPER scary at first…
Kaki and her business nowadays:
Kaki’s business has grown from 1 to 3 cleaners. She cut her hours working in the business down from 80-90 hours a week and is now down to 10 hours a week cleaning. She went from crying in the shower because of her fears of raising prices, to overcoming her fear and raising her prices and growing her business!
Kaki’s key takeaways:
- If the business owner is out in the field, they’re not able to grow their business. There’ other people that can do the work, and providing people with work helps us to give back to our communities. The service is the most important thing – not Kaki as a cleaner. Kaki knows she can make a bigger impact as a business owner.
- Kaki also realized that when her leadership ability increased, her team was able to step up as well. As individuals, her employees could take more pride in what they were doing. They didn’t have to rely on Kaki and grew as well.
*special episode note: Special Coronavirus Episode mentioned: https://www.youtube.com/watch?v=HoHSkteXTMw&feature=youtu.be
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