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Episode 969

Instead of Hiring an Operations Manager Do This: Episode 969


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Episode 969 – Instead of Hiring an Operations Manager Do This


Running a successful business requires effective management, delegation of tasks, and accessing specialized skills. In this blog post, we will explore how to streamline your cleaning company and find the right talent for your business needs through outsourcing. Join us as we uncover insights from industry experts on task delegation and outsourcing strategies.

Delegating Tasks: Stop Doing It and Systematize

To ensure smooth operations, it’s essential to identify tasks that can be eliminated or automated. Instead of hiring an Operations Manager to handle everything, start by making a list of tasks you dislike or don’t want to handle. Evaluate which tasks can be eliminated or automated, such as automating the invoice process using customer credit card information. Then, systematize the remaining tasks by creating efficient processes and utilizing software solutions like customer relationship management tools for automated communication.

Thin Slicing: Hiring Specialists for Specific Roles

Rather than burdening a single person with multiple responsibilities, consider implementing thin slicing in your cleaning company. Hire specialists for specific roles, such as schedulers, phone operators, or client happiness managers. By dividing tasks among specialized team members or outsourcing certain roles to vendors, you can ensure each aspect of your business receives the attention it deserves. This leads to increased efficiency and allows employees to excel in their designated areas.

Effective Communication: Crystal Clear Expectations

Building a cohesive team requires clear expectations and open lines of communication. Define roles and responsibilities to ensure everyone understands their contributions to the company’s success. Encourage employees to excel in their designated areas by providing support and avoiding micromanagement. Regular check-ins and performance evaluations help address concerns or challenges that may arise, fostering trust within the team.

Outsourcing Options: Finding the Right Talent

Outsourcing is a powerful strategy for streamlining operations and accessing specialized skills. Consider leveraging freelance platforms like Fiverr for short-term projects or one-off tasks like logo design. AI-powered tools can provide inspiration or starting points for creative projects, although it’s important to review and modify AI-generated designs. For long-term roles, hiring remote workers from countries like the Philippines can offer advantages, leveraging platforms like When specialized skills or ongoing support are needed, platforms like Upwork connect you with experienced freelancers or agencies in various fields.


Streamlining your business requires effective task delegation, systematization, and accessing the right talent through outsourcing. Identify tasks to eliminate or automate, delegate responsibilities among specialists using thin slicing, and establish clear expectations through effective communication. Additionally, leverage freelance platforms, AI tools, and consider hiring remote workers or utilizing platforms like Upwork to access the specific skills your business needs. By implementing these strategies, you can optimize your operations, reduce costs, and drive your business toward success.

Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here

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