Episode 821 – How to Take Your Culture to the Next Level: Episode 821
What Makes the Culture Different at Grow My Cleaning Company
How You Can Start Changing Your Culture
Being a ‘Good Boss” Doesn’t Mean Solving Everyone’s Problems
Another thing our team sees our clients struggle with is that their employees are constantly pecking at them and asking them questions. They feel like they never get a break because they are always wearing the stress of the team. Something Tracey recommends if you’re having this issue is to start putting parameters around what you will and won’t do. If you have this problem, it is because you have shown your employees that you are indeed always available for them and so they continue to come to you for everything. It is you that taught them this behavior, and it is you that can teach them otherwise. Start by putting parameters around your time. Let them know that you will only answer your phone between certain hours and start to let them solve their own problems more often. This will empower them to be able to do more on their own.
Final Takeaway: A positive culture is one where everyone has individual roles, you have clarity in what you need to improve, and you teach your employees to solve their own problems.
Love the idea, but find it overwhelming? Want to learn the next steps like, what to actually say on the call? Jump on a call with one of our coaches and learn strategies on how to grow your cleaning company and start loving your job every day! Book here