From there, Lindsay made a list of the tasks she wanted someone else to do and created specific roles for several virtual assistants to do. One helps with podcasts, another helps clients with their hiring funnels as well as a couple of others. Once she was able to do that, she was able to work on the parts of the job that really focused on the happiness of the clients vs lots of tasks that are bogging her down and not allowing her to focus on where she shines. As the boss, Mike gave her the space to create these roles, manage them, and work the way that she wants. She has autonomy which allows her to use her own creativity to lead her own team while he leads his, while they’re all working towards a common goal. In this way, you can continue to grow a team that expands and adapts along with your business. 

Final Takeaway: Rather than looking for the magical unicorn of an operations manager, hire out the individual tasks and hire a team that shares your core value as a scalable alternative. 

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