Episode 1291 – How to Fix What’s Not Working in Your Cleaning Business
In this episode, Mike Campion is joined by Suzanne Bandick to help you fix the parts of your cleaning business that just aren’t working. Whether it’s bad clients, sloppy cleaners, or feeling burned out, they walk through a simple 5-step process to take back control. You’ll learn why ignoring problems never works, how to make a real decision to change, and the secret power of shifting your mindset. They also dig into why action without clarity leads to burnout—and how to avoid that trap. If you’re ready to work less, feel better, and grow smarter, this one’s a must-listen.
You're Not Alone — We've All Got Problems
Mike Campion and Suzanne Bandick kick off this episode with a big truth: every business has things that feel messy. Maybe it’s cranky clients, lazy cleaners, too little money, or too much stress. If you feel stuck, you’re not alone! The good news? You can fix any part of your business you don’t like. It just takes five smart steps.
Step 1: Face the Problem (No More Ostrich-ing)
First, you have to admit what’s going wrong. Like Mike says, you can’t slap a smiley sticker on a gas gauge and pretend your tank’s full. If something’s draining your energy—like a bad hire or a client who drives you nuts—face it head-on. Naming the real problem helps you stop wasting time fixing the wrong thing.
Step 2: Decide for Real
Once you spot the problem, decide to fix it. Not “I kinda want to”—but a full-body, “This stops now!” decision. Mike and Suzanne explain how powerful it is when you cut off all other options and commit to change. That moment when you say, “I can’t live with this anymore,” is when real change begins.
Step 3: Change Your Thoughts First
Your beliefs are just thoughts you’ve thought a lot. So if your brain says, “There are no good clients,” guess what? You’ll keep finding bad ones. Instead, start asking better questions: “What if amazing clients are out there?” Change the story in your head, and your results will follow. Mindset isn’t magic—but it does work.
Step 4 & 5: Take Action, Then Check Yourself
Now it’s time to move! Make a plan, take action, and follow through. But don’t stop there—check in with yourself often. Ask: “Are my actions lining up with my goals?” If not, rewind and fix it. Mike calls this the “backward check”—look at your steps, beliefs, decisions, and problems again. It’s like a GPS for your business brain.