Before we jump into what Lindsay does now, it’s important to note that a lot of cleaning company owners ask us how to hire a VA (virtual assistant) or Operations Manager. Lindsay originally joined our team as a “VA” but in reality we called her role the Operations Manager because that was actually closer to the role. We advise Cleaning Nation to really break down what we want the virtual assistant to do before we come up with their title.

For Mike, he doesn’t usually like the term “virtual assistant” because right in the name, it means they’re going to be assisting him, meaning he has to be working and he doesn’t want to be. So the “virtual” part is fine but he wants a virtual “get crap done while he’s relaxing” person, not an assistant. For Mike, if he has a virtual assistant, he must be working. A better title in this case would be “Doer of Crap I Don’t Want to Do” 😉