Episode 696 – How Brittney Turned a $7k Cleaning Account to a $20k Monthly Account
Brittney's Business Booms at her Expense
The Turning Point and Making a Decision
Clarity from Math, not Feelings
As soon as Brittney committed and joined the Clean Profit Elite Program, she felt a shift to clarity. Now she had a road map, which was based on facts and math, not just feelings about how she should charge her customers.
She learned how much she should be charging people. Although she felt it challenging, she raised her prices. Some prices were raised very significantly to where she was expecting to lose the contract. But it turned out the exact opposite. Her clients started looking at her in a more professional way. Brittney actually started getting more work at the rates that made sense.
A Huge Win and More
Her biggest win was increasing her biggest client from $7k/month to $10k/month, and THEN doubled the account to $20k/month. She was so nervous but held her ground, when she did the initial price raise. She explained to her client that they had been undercharging and had made a mistake. The client was so impressed by Brittney’s honesty and professionalism, that they doubled the amount of work and service they needed!
One of her favorite aspects of the program has been learning how to hire. Her hiring processes before were very elementary previously. Now, people are coming to her easily through her hiring funnel. It takes a very small amount of her time.
Brittney feels that everything has started falling into place and she’s only been in the program for weeks. She has no doubt what she’s learning has saved her business. Her only regret is that she didn’t start the program a year earlier.
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