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Episode 1097

Crucial Lessons in Employee Management: The Kings' Story: Episode 1097


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Episode 1097 – Crucial Lessons in Employee Management: The Kings' Story

Beginning the Journey

Dezmen and Sonny King, the founders of King’s Fabulous Cleaning Service, shared their story on a recent podcast episode. Originally starting their cleaning business in 2013 in Hagerstown, Maryland, the couple experienced the ups and downs familiar to many entrepreneurs. Their journey began with a simple desire to escape the monotony of a nine-to-five job and create something meaningful.

Transition from Side Hustle to Full-Time Business

Dezmen described how his dissatisfaction with traditional employment pushed him towards entrepreneurship. His passion for cleaning fueled the early stages of their business. However, it wasn’t until they transitioned from part-time to full-time operations that they experienced significant growth. Sonny supported Dezmen’s vision, and their partnership became vital as they navigated the challenges of running a business together.

Challenges and Turning Points

One of the major turning points for the Kings was recognizing the need for change when their business faced overwhelming challenges. From struggling to manage employees to considering expansion, they reached a breaking point. It was either fix the issues or step away. Feeling the weight of their situation, they decided to seek help.

Seeking Guidance

Feeling overwhelmed with managing employees and planning for expansion, Dezmen reached out for support. After encountering the podcast multiple times, he decided to explore what assistance Grow My Cleaning Company could offer. Through their coaching program, the Kings found the guidance they needed to address their business’s pain points.

Implementing Changes

With the support and strategies provided by Grow My Cleaning Company, the Kings began implementing changes in their business. They focused on realigning positions, optimizing their hiring process, and nurturing a culture aligned with their core values. By reducing employee hours and prioritizing a values-based hiring approach, they noticed significant improvements in employee morale and performance.

The Importance of Core Values

Sonny emphasized the significance of hiring based on core values. By assessing potential hires’ attitudes and work ethic during the interview process, they ensured alignment with the company’s values. This approach resulted in a more cohesive team and a positive work environment.

Continuous Improvement

Dezmen highlighted the importance of maintaining a consistent hiring funnel to facilitate continuous improvement. By actively recruiting and training new hires, they created a pool of qualified candidates ready to step in when needed. This proactive approach minimized disruptions and empowered employees to perform at their best.

Words of Encouragement

Reflecting on their journey, Dezmen and Sonny offered words of encouragement to fellow entrepreneurs facing similar challenges. They emphasized the importance of perseverance and adapting to change. Despite the obstacles encountered along the way, they encouraged others not to give up on their dreams and to seek support from experienced mentors like those found in the cleaning industry community.


Dezmen and Sonny King’s story is a testament to the resilience and determination required to succeed in the cleaning business. Through perseverance, strategic decision-making, and a commitment to their core values, they transformed their business and achieved sustainable growth. Their journey serves as inspiration for aspiring entrepreneurs navigating the challenges of building a successful cleaning company.
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