Episode 1153 – Cleaning Up Your Hiring Process
The Hiring Challenge: Finding the Right Fit
In this insightful episode of the podcast, Mike Campion dives into the real-world challenges faced by cleaning business owners when it comes to hiring. Mike shares highlights from a coaching call with Luke, who has made strides in refining his hiring funnel. Luke celebrates bringing on several new team members and setting up more interviews, but he also faces a common problem: how to handle candidates who aren’t a good fit for the company culture.
Handling Candidate Fit and Company Culture
Luke reveals his frustration with interviewing candidates who don’t align with his company’s predominantly female workforce. He notes that some male applicants are surprised by the all-female environment and are less enthusiastic about working in that setting. Mike acknowledges this dilemma, pointing out that while it’s crucial to have a diverse pool of candidates, the key is to find individuals who are comfortable and compatible with the company’s culture. Mike suggests focusing on core values rather than the demographics of the applicants.
Core Values Over Demographics
Mike emphasizes that the core values of your team should guide hiring decisions. While he cannot speak to the legality of hiring practices, he stresses that hiring based on fit rather than gender or other demographics can be beneficial. He argues that core values can address potential issues of discomfort and ensure that everyone on the team shares the same foundational principles. This approach helps maintain a positive work environment and aligns with client expectations.
Training and Interview Processes
The discussion also touches on the interview process and training for new hires. Mike advises against labeling employees strictly as interviewers or trainers, as this can create unnecessary hierarchies and tensions within the team. Instead, he suggests a flexible approach where everyone participates in interviews and training, ensuring that all team members are involved and that decisions are made collaboratively. This helps avoid the pitfalls of strict role distinctions and keeps the team dynamic.
Turning Challenges into Opportunities
Lastly, Mike offers a perspective shift on dealing with challenges. He suggests viewing difficulties as opportunities rather than obstacles. By focusing on core values and maintaining a flexible, collaborative approach to hiring and training, cleaning business owners can create a more effective and harmonious work environment. Mike’s advice encourages owners to prioritize cultural fit and shared values, leading to better long-term results for their businesses.
Mike Campion wraps up by inviting listeners to get personalized advice tailored to their unique business challenges. For those interested in further support, Mike and his team offer free consultations to help translate podcast insights into actionable strategies. To learn more, visit GrowMyCleaningCompany.com/talk.