If you want to drive more leads and conversions for your business, understanding the customer journey is a must. Every step of the process, from the initial query to booking services through your website or contact form needs to be engaging if you want them to reach their destination. To ensure this happens, businesses need to create a smooth connection between each step of the journey by making sure that everything echoes back directly onto their original inquiry. On today’s episode, Lindsay and Jackson talk about 8 destructive habits that can obstruct people from reaching higher levels of creativity and how to guarantee prospects stay involved throughout their customer journey with targeted messages for specific niches!