In this episode, Lindsay and Suzanne discussed the impact of negative thoughts on performance during bids for a cleaning company. Suzanne shared the “thought wheel” life hack, where thoughts, emotions, actions, and results are mapped on a wheel. Negative thoughts such as feeling guilty about high prices or being in a competitive market can lead to negative emotions and actions, ultimately affecting the results.

To illustrate the power of the thought wheel, Suzanne asked Lindsay to write down her negative thoughts about a bid she was theoretically about to make. Lindsay expressed concerns about her quote being too high and feeling guilty about it. Suzanne emphasized the importance of not caving into bartering and bargaining with clients and being paid fairly for the services provided.

It’s also important to be proactive in the bidding process. Too often, people don’t do enough research on the company or the client beforehand to see if it’s a good fit. The key here is to know what you want before the bids come in. Don’t spread yourself too thin, and make sure you niche down. By knowing your core values and the interaction and treatment you expect from everybody, you can easily say, “out of my territory, not work that I perform.”

Another important aspect of being proactive is not letting the bid sit for too long. Contact the person, set up the appointment, and be the proactive person that’s there. The person who’s quick to answer the bid will also be a person that it’s assumed in the client’s mind. Being quick to work is quick to action and will do a good job.

In conclusion, being proactive in the bid process is crucial for success in the cleaning business. By finding out the client’s pain points, being proactive in the bidding process, and having the right mindset, you can increase your chances of securing new clients and growing your business.